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MSI partners with leading eLearning
Development Group
d’Vinci Interactive will provide web
based training tools for MSI Products
PHOENIX AND HAGERSTOWN— FEBRUARY 12, 2008
Multi-Systems, Inc. (MSI), a leading supplier of hotel technology and
property management systems, and d’Vinci Interactive, a leading provider of
quality digital training products, announced a new partnership to create
web based training (WBT) tools for MSI’s Enterprise suite of products.
With staff turnover and training a subject of concern for many hotel
managers, the new program offers enormous benefits as WBT is available 24\7
and delivers consistent information. By incorporating intensive
simulations, practices, and certifications, WBT provides a quantifiable
method for demonstrating the expertise of a staff member or the entire
staff of a property.
EnterprisePM, MSI’s ASP delivered property management system, was a good
choice to start eLearning development. Built using Microsoft’s .net
program with one click deployment, EnterprisePM can be delivered remotely
and hosted centrally—an experience that will be enhanced with the WBT
tools. Because d’Vinci Interactive specializes in creating interesting,
informative online learning, the new EnterprisePM training will enhance
new employee orientation at any of the sites using EnterprisePM. The
initial WBT will include front desk, reservations, and management functions
and will be available Spring of 2008.
Bill Wolfe, Director of Operations for MSI and the Project Manager for
MSI’s web based training (WBT) project, was tasked with finding the right
partner to provide up-to-date learning tools. With extensive experience
creating top-quality computer-based solutions that participants learn
from and enjoy, d’Vinci was a great choice. The fact that d’Vinci has
experience with hospitality related WBT was an added bonus.
"E-learning is rapidly growing in the industry as a form of training
delivery; we just had to get on board. The advantages to both MSI and our
customers make this a win-win situation," said Bill Wolfe. “d'Vinci's
experience with hotel property management systems, in addition to their
corporate culture being very similar to ours, makes this a perfect
partnership."
“Web Based Training is perfect for the hospitality industry, as so many
entry-level positions require computer-based expertise, and hotels require
a well-trained staff if they are to provide great guest service,” stated
Vincent Hellane, the President of d’Vinci Interactive. “We plan for this
course to have an immediate, positive impact on employees as they rapidly
master the software—which will translate to a better guest experience.
For the hotel, that means more satisfied customers and greater employee
retention! Our whole development team is excited about this project and
the impact it will have on MSI and their customers.”
“MSI understands the importance of providing quality solutions at the
right price point," stated Tim Tiller, MSW, President of MSI. “We listen
to our customers and heard loud and clear that training new staff members
needs to be easy and affordable—that was our focus in deciding to
proceed with d’Vinci Interactive.”
About MSI
Servicing the hospitality industry since 1990, MSI (Multi-Systems, Inc.)
is a leading supplier of hotel technology and property management systems.
MSI empowers the lodging industry through great people, superior service,
and innovative technology. With an installed customer base of close to
3,000 hotels and resorts throughout North America, MSI is one of the
largest privately held providers of fully integrated property management,
sales, marketing & catering, point of sale, web booking module, and
centralized corporate services. MSI specializes in "total system
solutions" for management companies and hotel chains, by providing central
reservation and property system integration. Its customer support team has
been recognized as the industry leader, and is key to the success of MSI’s
products and services. For additional information about MSI’s technology
solutions, please contact Teresa Galler at 800-331-7890 or
info@msisolutions.com. For more information on MSI, visit
www.msisolutions.com.
About d’Vinci Interactive
d'Vinci Interactive, Inc., based in Hagerstown, MD, has been delivering
quality digital products since 1994. With a focus is on creating
graphically and instructionally engaging educational websites (WBT) and
CD-ROMs (CBT), d’Vinci strives to create positive, memorable experiences,
both in the products created and in the relationships forged with
clients/partners. For more information visit
www.dvinci.com or call
301.797.2386.
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