Implementation Specialist

• Trains customers on MSI software product portfolio either on site or at MSI offices.
• Assembles MSI products (hardware and configuration), in both the training environment and permanent system installation location.
• Provides post-installation support in live environment.
• Prepares, installs, balances and trains CRS interfaces.
• Provides strong project management and control of the installation process from beginning to end.
• Prepares and revises training material (outlines, agendas, etc.) as necessary.
• Provides remote recurrent training as needed.
• Maintains communication with the training support team during the training and installation process.
• Completes all project paperwork accurately and on time.
• Completes and submits expense reports accurately and on time.

• College degree preferred, but can be offset by training experience in the Hospitality/Technical industry.
• Minimum of 2 years experience in Hotel, Technology or Sales related field.
• One year technical training experience a plus.
• Working knowledge of MSI products a plus.
• Proficient in MS Office Applications.
• Must be able to lead and control multiple components of a project simultaneously.
• Must be self disciplined, detailed and organized.
• Must be able to travel 75% of the time with a willingness to travel on short notice.
• Must possess strong analytical and technical abilities.
• Must possess the ability to work in a fast paced environment.
• Must possess excellent presentation, customer service and writing skills.
•  Must possess a See It, Own It, Solve It, Do It attitude.